Customer Service

TV Guide Magazine Extra

Exclusively for subscribers.  The weekly e-newsletter provides the most up-to-date TV Listings and latest stories on your favorite shows.  Sent every Friday it links to Listings that are updated daily and include expanded descriptions of each show.  It covers 99 channels during Primetime and 21 channels of Daytime listings.
Use your email address and account number (from your magazine label) to sign up at extra.tvgm.com

New Subscriptions:

Please allow 4-6 weeks from the time you send your order to receipt of your first issue. If you have not received an issue after at least 6 weeks, please Email us with your address details and we will confirm your subscription start date.
TVMCustServ@cdsfulfillment.com

Subscription Expiration date:

The date your subscription expires can be found on your issue mailing label. If you have additional questions, you may log into Customer Care at any time or Email us with your account information.
Tvguidemagazine.com/customercare

Report lost, damaged, or missed issues:

Due to potential delays with the USPS we are unable to send out replacement copies but we can extend your subscription by one issue. Log into Customer Care and let us know which issue did not arrive or was damaged in the mail.

Change Your Address:

The quickest way to update your address is by going into Customer Care. You will need your current address and/or your account number to sign in.
Tvguidemagazine.com/customercare

Renewal or Billing Questions:

If you have already paid or renewed and continue to receive notices from us, it is possible our correspondence has crossed in the mail. You can confirm it’s received and check the status of your account anytime by logging into Customer Care. You will need your current address and/or your account number (found on your magazine label) to sign in.
Tvguidemagazine.com/customercare
@Email TVMCustServ@cdsfulfillment.com

Web

Manage your print subscription at tvguidemagazine.com/customercare

@ Email

TVMCustServ@cdsfulfillment.com

Mail

TV Guide Customer Service
P.O. Box 37360
Boone, IA 50099-0360